Security & Privacy


Cybersecurity Tips

Cybersecurity focuses on protecting computers and networks from unauthorized access.

  • Use strong passwords and do not share them with anyone
  • Change passwords regularly
  • Do not open emails from people you do not know
  • Be sure to back up your data
  • Do not give your personal information online
  • Do not leave your devices unattended
  • Do not use unsecured "public" wireless networks
  • Encrypt your device when possible and use a passcode
  • Do not use a jailbroken or rooted device to access online or mobile banking


Fraud is an individual who tries to deceive others to try to gain financial or personal gain. Below are tips on how to protect yourself from fraud:

  • Use a strong password
  • Change passwords often
  • Monitor bank statements
  • Set up account alerts through mobile banking
  • Do not use the same password for multiple sites
  • Do not let others use your devices
  • Only download our apps via the Google Play Store or iTunes app store
  • Contact if you notice suspicious activity or call 1-800-940-2611. Non-business hours call 1-800-262-2024
  • Riddell may contact you about suspicious activity on your account but will not ask for you password

Identity Theft

Identity theft occurs when an individual steals your personal information. When that individual has enough information they can use your identity to commit fraud or other crimes. Here are a few tips to avoid having you identity stolen:

  • Keep documents with personal information secure at all times
  • Shred documents with personal information
  • Check your credit score once a year
  • Do not carry your social security card
  • Update your software regularly
  • Use anti-virus software

Elder Financial Abuse

Older adults are regularly the targets of scam artists who try to lie and deceptive individuals to gain access to their money or personal information. Tips to avoid these types of scams include:

  • Be cautious of anyone who pressures you to send funds on pre-paid cards or wire transfers
  • Scammers usually claim there is an emergency in hopes you will respond quickly without time to check into the claim further
  • Never judge a person’s honesty by the sound of their voice
  • The IRS will never ask for credit card or debit card information over the phone


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